Tollring, the software developer behind the market-leading communications analytics, call recording and anti-fraud product iCall Suite, has hired Graham Evans to head up business strategy in Asia Pacific.
Based in Melbourne, Australia, Graham brings with him over 20 years of management expertise in product, marketing and sales within the telecommunications industry having previously worked at Vonage, Vocus, M2 Telecommunications, AAPT and Hutchison Telecom.
Graham’s appointment is part of Tollring’s ambitious plans for growth across the region and globally. The company has laid the foundations for the year ahead with extensive reinvestment in its people, product and processes to drive excellence both internally and for its channel partners. His appointment is part of a 20 per cent increase in head count across Tollring over the past 12 months.
Tony Martino, CEO of Tollring says, “We’re delighted to have a person of Graham’s calibre join our leadership team, to help deliver on our exciting product roadmap and to drive our aggressive expansion plans for the region. He has extensive knowledge of how the channel and businesses operate across APAC, alongside his expertise in all areas of finance, sales, product, marketing, delivery and support.”
Having recently helped Vonage to launch into the Australian region with its UC offering for the SMB market, Graham’s appointment comes at a good time for Tollring. Prior to Vonage, Graham spent 5+ years at Vocus Ltd (formerly M2 Group Ltd), leading the Commander Business unit, as General Manager focussing on the Sales, Marketing & Product teams. Commander primarily focussed on the SMB market segment, driving customer growth through its national dealers and partners, and its own direct sales teams, selling IP Voice and data services. He also held senior management roles at AAPT and Hutchinson Telecom.
Graham adds, “I’m thrilled to be joining Tollring at a time when many organisations are seeing their traditional business models being challenged and disrupted with innovative digital-first services. Customer experience is becoming a major differentiator and Tollring has exactly what the channel and their customers want and need. The proven iCall Suite solution delivers unique customer insights and industry leading telecoms fraud protection services to service provider partners, whilst also delivering powerful analytical intelligence to businesses on their customer interactions.”